Privacy Policy

1. Data controller

The controller of your personal data is Zylophrenpe S.A.C., with registered address at Av. Javier Prado Este 4600, Santiago de Surco, Lima 15023, Peru, identified with RUC 20609817453. For any inquiries related to the processing of your data, you can contact us at info@zylophrenpe.com.

2. Data we collect

We collect the following types of information when you interact with our website:

• Identification data: name and email address provided through our contact form.
• Browsing data: IP address, browser type, operating system, pages visited, visit duration, and site interaction data.
• Cookie data: information collected through cookies and similar technologies, subject to your prior consent in accordance with our Cookie Policy.

3. Purpose of processing

We use your personal data for the following purposes:

• Respond to your inquiries and requests submitted through the contact form.
• Analyze website usage to improve our services and content.
• Comply with applicable legal obligations in the Republic of Peru.
• Send communications related to our analyses and publications, only with your express consent.

4. Legal basis for processing

The processing of your data is based on: (a) your free and informed consent when submitting the contact form; (b) our legitimate interest in improving user experience and the quality of our services; (c) compliance with legal obligations under Law No. 29733, the Personal Data Protection Law of Peru, and its regulations approved by Supreme Decree No. 003-2013-JUS.

5. Data retention

We will retain your personal data only for as long as necessary to fulfill the purposes described or as required by applicable Peruvian legislation. Contact form data is retained for a maximum period of 24 months from receipt, after which it will be securely deleted.

6. Data subject rights

In accordance with Law No. 29733, you have the right to:

• Access your personal data held in our records.
• Rectify any inaccurate or incomplete data.
• Cancel or request the deletion of your data when it is no longer necessary.
• Object to the processing of your data in certain circumstances.
• Revoke the consent granted at any time.

To exercise these rights, send a request to info@zylophrenpe.com indicating your full name and the right you wish to exercise. We will respond within a maximum of ten (10) business days.

7. International data transfers

We do not transfer your personal data outside Peruvian territory, except when strictly necessary for the provision of technical services (for example, web hosting services), in which case we ensure that the recipient offers an adequate level of protection in accordance with current Peruvian regulations.

8. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit, role-based access controls, and periodic security reviews.

9. Changes to this policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect from their publication on the website. We recommend that you review this page periodically to stay informed about any changes.

10. Contact

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, you can contact us at: info@zylophrenpe.com or at our postal address: Av. Javier Prado Este 4600, Santiago de Surco, Lima 15023, Peru.